If you have experienced a problem with an order, we want to help you resolve the issue as soon as possible! We ask that you please ask nicely. If you do NOT ask nicely, we will not help you.
Trouble downloading/Did not receive download email: Please check here on our Download Help Page FIRST. Most common issues are answered here and you can often get the problem resolved faster.
We are happy to re-send e-book download links within 30 days after your original order. We cannot re-send links after 30 days.
If you did not receive an order confirmation or have a question about tracking your order, please refer to our Order Help page here.
Please read our Refund Policy here before contacting us about a refund.
Please add editor@livingonadime.com to your whitelist or safe senders list. Instructions here.
We respond promptly to all messages about orders (normally within 1-2 business days). If you don’t receive a response, please check your spam filter/mailbox.
Our business hours are Mon-Fri. 9 a.m. to 5 p.m. Mountain Time
If you use a spam filtering service, please add editor@livingonadime.com to your safe senders list. We DO NOT respond to messages from companies asking us to “sign up” to send you email.
You can also contact us by mail:
Tawra Kellam
Living On A Dime
P.O. Box 6837
Sheridan, WY 82801